Flat Rate Shipping Rates

(This is strictly for items listed as Flat Rate Shipping)

We use either UPS or USPS to ship your order. Orders over 2lbs ship UPS and orders under ship USPS. Your shipping charges are based on the value of your order so you always know what your shipping expenses are. We do not charge a drop ship fee. See below for our current shipping rates:

US and Canada
*Oversized orders may require additional charges, which are listed on the website.

Standard Shipping Charges:

$0-$99 $9.80
$100-199 $14.80
$200-$299 $15.80
$300-$399 $17.80
$400-$499 $19.80
$500-$699 $28.95
$700+ $34.95

*We offer 2nd Day UPS for $12 more. Oversized or heavy shipments may require additional shipping.

Shipping Transit Times:

US and Canada Standard Shipping: 3-7 Business Days
US Express UPS 2nd Day: 2-Business Days
International Express: UPS 3-5 Business Days

* Please allow 24 hours for us to process your order.

International Rates:
Due to the wide range of international freight fees, please contact us for international freight quotes.

Return & Exchange Policy:

We return or exchange for STORE CREDIT only, please order carefully.

To ensure the safety and health of our customers we do not accept returns or exchanges on items that can constitute a health risk or any item that comes into contact with ANY bodily fluid (saliva, semen, urine, blood, et al).  Once these items leave our warehouse, we consider them to be used and non-resalable.

These items include (but we are NOT limited to):

• ANY dildo or vibrator.
• ANY enema kits.
• ANY sound set.
• ANY item that breaks the surface of the skin.
• ANY item that is inserted into the penis, vagina or anus.
• ANY gag/dildo combination.
• ANY mouthgag.
• ANY chastity device.

1. All products are warranted by us for 30 days from the invoice date. If any product is found DEFECTIVE within that 30 day period, please contact us for an exchange. We will exchange ANY defective item for that same item only.
2. We will be glad to exchange NON-DEFECTIVE items that do not constitute a health risk for 30 days from the invoice date. All NON-DEFECTIVE returns will be issued Store Credit for the amount of the item.
3. The customer is responsible for the cost of all shipping charges; for defective items, PTB will cover the shipping cost of the replacement item to the customer only.

How to arrange your return or exchange: Please contact Returns@Toybag.net, Info@Toybag.net  to obtain approval for your exchange. Returns will NOT be accepted without an RMA (Returned Materials Authorization) number.
All products returned MUST: be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.
We strongly recommend you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.